Returns & Exchanges

At Coco Mats N More, we want you to be completely satisfied with your home decor purchase. If your product is not what you expected, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Request Authorization

  Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 2.
  Pack Your Items

  Securely place the unused mat or home accessory in its original packaging to ensure it is protected from damage during transit.

• 3.
  Ship the Product

  Affix the provided return label or use your preferred carrier to send the item back to our warehouse, ensuring the RMA number is clearly marked on the box.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.